OMNES ARTS CIRCLE POLICIES 2018-2019

Effective September 1st, 2018

 

In order to offer a smooth and efficient service, Omnes Arts Circle follows certain protocols and guidelines. Please read all Policies prior to submitting registration.

The Music Circle

Communication

Most communication will take place via email. Please make sure the email you have on file is up to date, and checked regularly. Please also add the following emails to your address book, so emails are not missed. It is the responsibility of the student/parents to manage email communication.

Administrative: info@omnesartscircle.ca

Payment by e-transfer: payments@omnesartscircle.ca

Taisha (owner): taisha@omnesartscircle.ca

It is highly recommended to follow our Facebook page to receive further notifications.

 

Cancellations

Teacher Cancellations

In the event the teacher has to cancel a lesson, the teacher will have two options:

  1. a) reschedule the lesson, or
  2. b) apply a credit to the following month

Please note that refunds will not be given, but credits may be applied to future lessons in the event of teacher cancellations.

Student Cancellations

In the event the student has to cancel a lesson, the student is asked to notify the teacher immediately. Cancelled lessons (or “no shows”) will be forfeited, and no make up lessons will be scheduled. No credits or refunds will be given in the event of student cancellations. Please refer to Vacation Time (below) for planned time away from lessons.

If a student cancels or is a “no show” repeatedly, the teacher may discontinue lessons with that student.

In the case of partner lessons and group classes, cancelled lessons or classes will not be made up.

Late Students

If a student is more than 10 minutes late (without notice), the lesson is forfeited.

School Activities

It is the responsibility of the parent/guardian to notify the teacher of any school activities that may interfere with regularly scheduled lessons taking place at school. Omnes Arts Circle goes to great lengths to check monthly newsletters, calendars, and weekly updates, and alters the teaching schedule whenever possible. Please understand that there may be some instances where this is not possible, and the lesson may be forfeited. Please also understand that sometimes your child’s lesson day/time may change to help accommodate these activities.

Inclement Weather

In the case of inclement weather and snow days, lessons at the studio will proceed at the discretion of the studio. If the studio closes due to inclement weather, lessons will either be rescheduled, or a credit will be applied to the following month’s invoice.

Please check Omnes Arts Circle’s Facebook page to see if lessons have been cancelled, or email info@omnesartscircle.ca for confirmation. Students and parents are encouraged to use their own discretion in travelling to lessons in inclement weather.

In the event of a Snow Day, where buses are cancelled, all lessons at school will also be cancelled. Omnes Arts Circle is pleased to provide a special Snow Day Program for students who have their lessons at school, which provides an alternative method of instruction when buses are cancelled. This program will be emailed out on the Snow Day, and the lesson will still be charged as usual. Participation in the Snow Day Program is not mandatory, but no refunds or credits are given for cancelled school lessons on Snow Days.

Group classes will not be made up in the case of cancellation due to inclement weather.

Vacation Time

Each student is permitted two weeks of vacation time (including two missed lessons) per year (September through June) without penalty, if the proper protocol is followed. The student must notify the teacher of vacation time at least two weeks in advance of any lessons that may be missed. Payments for that month or session may be altered to reflect the time away, or a credit may be applied to the following month or session. Vacation time exceeding two weeks will be at the discretion of the teacher.

Discontinuation

Terminating Lessons

If a student wishes to discontinue lessons, notice must be given at least two weeks in advance. Refunds will not be given for payments already made, so the student is encouraged to finish the lessons that are already paid for. Registration and payment will automatically be renewed for the following month or session, unless proper protocol is followed in terminating lessons.

Beginning students are required to register and pay for at least six lessons prior to terminating lessons.

Purchasing Music and Materials

Pianos and Keyboards

Every student enrolled in piano lessons is required to have a piano or keyboard to practice with. You are encouraged to consult with the teacher to find the best option.

Materials

Students will be asked to purchase materials such as music books (chosen by the teacher), notebooks, binders/duotangs, pencils, etc., at their own expense. Every effort will be made by the teacher to keep additional expenses as low as possible.

Voice Students should have a binder, and all other instruments should have a duotang.

For the first lesson, every student under the age of 16 should have a notebook, binder/duotang, and pencil, all in a separate bag they can use for lessons every week. Omnes Arts Circle has Starter Kits available for $15, which include a labeled notebook and a binder/duotang, all in a black canvas bag with The Music Circle’s logo on it. Please let your teacher know if you would like to purchase a Starter Kit prior to the student’s first lesson.

Payment

Music lessons and classes are tax exempt, meaning tax will not be added to invoices.

Payment can be made by cash, cheque (made out to Omnes Arts Circle), or e-transfer (sent to payments@omnesartscircle.ca, with security question ‘student name’ and answer ‘firstname’).

Private & Partner Lessons

Payment for the entire month of lessons is due on the 1st of every month. The amount may differ from one month to the next, depending on the number of lessons in each month. An invoice will be sent to the email on file every month, roughly one week prior to the 1st of the month. Each student is automatically enrolled in the following month, unless proper notice is given (please refer to Terminating Lessons). Payment is always due prior to the first lesson.

Late Payment Penalty

If a payment is not made on time, a late fee of $10 (per student) will be charged the following day (the second day of the month). Every additional week that the payment is late will incur an additional $5 late fee (per student). The teacher may terminate lessons with a student if the student’s account is repeatedly overdue, or if a balance remains past due for more than one month.

Group Programs (Musicplay, Omnes Youth Choir, Camps, Workshops, etc)

Fees for all group programs are due upon registration, and are required to hold a student’s spot in the program. Payment for late registrants is due upon registration, and must be paid in full prior to the first day/session. Fees vary depending on the workshop or program being offered.

*Contact Taisha at taisha@omnesartscircle.ca to set up a personalized payment plan for Omnes Youth Choir.

Code of Conduct

Student Code of Conduct

  • Respect for teachers, parents and peers will be expected at all times. Cliques or bullying will not be tolerated. Students behaving inappropriately will be asked to leave the lesson or class, and parents will be contacted. Refunds will not be given for missed lesson or class time in such cases.
  • Students are expected to attend lessons and classes and be punctual.
  • No outdoor shoes are permitted in the dance areas, including the dance studios, change rooms, and dance common areas.
  • No running in the studios, or touching equipment without permission.
  • Students must treat the studio with respect. Clean up all messes and throw out any food or garbage in the many bins provided. Food and drink are not permitted in the music studios, except for water bottles with secured caps.
  • Theft of any kind at the studio will result in immediate dismissal. No refunds will be given in such cases.
  • No swearing or foul language will be permitted.
  • No gum is allowed in the studio at any time.
  • No cell phones allowed in any classes at any time, except for private use in private lessons.
  • Label all belongings and leave all valuables at home. Omnes Arts Circle is not responsible for any lost or missing belongings. Please check the lost and found box regularly as all items will be donated to Goodwill after a certain length of time.
  • We encourage all of our students to work hard and try hard, and be the best student that they can be!

Parent Code of Conduct

  • Communicate regularly with the studio.
  • Ensure that the student attends lessons and classes regularly and on time.
  • Inform the studio promptly about absences or late arrivals.
  • Ensure to pick up student on time after lessons or classes end.
  • Encourage and help student to follow the student code of conduct.
  • Support and aid the studio teachers and staff in dealing with disciplinary issues involving their child.
  • Do not interrupt lessons or classes while in progress. Please make an appointment by emailing info@omnesartscircle.ca if you wish to book a meeting with a teacher.
  • Omnes Arts Circle is not responsible for lost or stolen items. Please leave all valuables at home.
  • No outdoor shoes are permitted in the dance areas, including the dance studios, change rooms, and dance common areas.